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Although we do everything possible to make your stay as pleasant and carefree as possible, we cannot control or be responsible for the weather or any other unforeseen circumstance that may affect your stay.

There are no refunds for natural disasters or other major events that are out of our control. We highly encourage you to purchase trip insurance to cover your stay in case of a natural disaster or other major event and you need to cancel within the 90 days or depart early. Depending on the type of trip insurance you purchase, you are usually eligible to be reimbursed by the insurance company for the amount that we do not refund.

Check-in is 4 pm on the day of arrival. Check-out is 11 am on the day of departure. If you need a guaranteed early check-in, please book the night before. If you need a guaranteed late check-out, please book the following night.Can I check-in early or check-out late?

Early check-in or late check-out is a possibility during off season and by prior arrangement only.

There is NO SMOKING in our homes. If we find that you have smoked in one of our homes, there will be a minimum $400 fine charged. If you smoke outside, please dispose of your cigarette butts properly in the trash.

Tortuga Flats (Wireless internet, but the speeds are slower. You can check email and do light browsing. There are times you can stream movies and times it may buffer.)

Yes, you can bring your boat. We have boat tie ups & 3 slips at the dock.